Multiple Online Banking Systems Go Down in the UK by Don Quijones • Sep 21, 2018 • 54 Comments Payment chaos: For bottom-line-obsessed bank executives, IT systems are an expense to be slashed. The results are in.
Why Are So Few Customers Leaving TSB Bank Despite 21 Weeks of Mayhem? by Don Quijones • Aug 28, 2018 • 34 Comments The botched IT migration is still dogging customers of the UK lender.
Banco Sabadell Begins to Pay the Price for TSB’s Self-Inflicted IT Fiasco by Don Quijones • Jul 27, 2018 • 20 Comments The horribly botched IT upgrade hits the income statement.
What IBM Said about the IT Chaos at UK Bank TSB and Owner Sabadell, Now in its 12th Week by Don Quijones • Jul 10, 2018 • 39 Comments Contracted to fix the fiasco, IBM estimates costs at $1.25 billion: sources. There’s even talk of divorce, after just 3 years of corporate marriage.
Tragicomic Farce at UK Bank TSB Enters Week 7 of IT Chaos by Don Quijones • Jun 6, 2018 • 25 Comments Bank-friendly regulators finally show some interest.
Furious Customers Leave in Droves after Botched IT Revamp at UK Bank TSB as Nightmare Drags on for a Month by Don Quijones • May 22, 2018 • 32 Comments “It is unacceptable for banks not to keep our accounts safe.”
As IT Fiasco Drags On, UK Bank’s Next Big Problem Could Be Internal Revolt by Don Quijones • May 6, 2018 • 35 Comments It’s time for executive bonuses.
UK Bank’s IT Disaster Enters 2nd Week, Contagion Fears Rise by Don Quijones • Apr 30, 2018 • 28 Comments “This turned what was a super-hard systems job [into] a clusterfuck in the making.”
UK Bank’s Tech Chaos Blocks Customers from Their Funds: Day 5 by Don Quijones • Apr 24, 2018 • 30 Comments But Spanish parent, Banco Sabadell, proclaimed triumphantly to its Spanish audience that the botched IT transition was a resounding success.
