Throughout the scandals, Facebook was clad in Teflon and nothing mattered. But today, it mattered.
Facebook shares plunged 23% to $169 in late trading today, after successfully dodging the impact of various scandals the company has been embroiled in recently over its horrendous privacy practices, including disclosures that political analytics firm Cambridge Analytica, now defunct, had improperly accessed data from about 87 million Facebook users. This led to the world being served up the spectacle of CEO Mark Zuckerberg testifying before Congress in early April.
Facebook was clad in Teflon at the time, and none of this mattered [Then Why Is Anyone STILL on Facebook?]. But today, it mattered.
Wall Street wasn’t happy with revenues that, at $13.2 billion, were a tad weaker than expected, and with a warning that sales growth – a blistering 42% in Q2 compared to a year ago – would slow sharply in future quarters.
Net income rose 31% to $5.1 billion in the quarter. So whatever is dogging Facebook, it is still successfully milking its user-base to generate huge amounts of profits.
But monthly active users (MAU), at 2.23 billion, inched up only 1.5% from the prior quarter – a fraction of its quarter-to-quarter growth rates that had been mostly above 3% in prior years, ranging between 2.1% at the low end in Q4 2017 to 4.8% in Q3 2016.
Similarly, daily active users (DAU), at 1.47 billion, inched up a crummy 1.4% compared to Q1’s growth rate of 3.4%.
DAU in the US and Canada, at 185 million, were flat compared to Q1, and up just a notch year-over-year.
DAU in Europe, at 279 million, dropped 1% from Q1, a debacle that CFO David Wehner said was “due to the GDPR” — the EU’s privacy laws that came into effect in the quarter.
On a year-over-year basis, the DAU and MAU metrics rose 11%, and that would be fine for lesser gods, but not for Facebook.
When earnings and user-growth data first came out, shares dropped 7%. But during the earnings call, Wehner said that revenue growth would experience high single-digit drops each quarter for the next few quarters.
He blamed the dollar, adding “new experiences,” and having to back off its horrendous privacy practices:
“In terms of what’s driving the deceleration, it’s a combination of factors. First of all, there’s currency that’s going from a tailwind to a modest headwind. Secondly, we’re going to be focusing on growing new experiences like Stories . . . and that’s going to have a negative impact on revenue growth. And we’re giving people who use the service more choice in terms of privacy.”
This was when shares came unglued and plunged 23%. And Facebook’s market capitalization, at $621 billion before the market closed, plunged by $143 billion.
Facebook remains immensely profitable because it knows its users better than anyone else knows them, has figured out how to target these users, sometimes in a spooky manner, and pitches this to advertisers. Average revenue per user in all markets rose. In the US and Canada, it rose nearly 10% to $25.91.
There is another astounding number in the earnings report: “Headcount” at the end of June was 30,275 – “an increase of 47% year-over-year,” it said. Let that sink in for a moment.
Facebook is a hiring-machine – and throws large amounts of money at this issue. In April, it disclosed that the median income of its employees in 2017 was $240,430. In May, Facebook signed an office lease for the entire 755,900-square-foot Park Tower in San Francisco, the biggest office-lease deal in San Francisco’s history. In 2017, it had signed a 436,000-square-foot lease two blocks from Park Tower. It now leases 1.18 million square feet in the City — in eight months from nothing to third-largest tech tenant (behind Salesforce and Uber). Monetizing your users’ personal data is a very profitable activity.
Ten months ago, Equifax was hacked. Now the results are in how Americans dealt with it. Do they even know about it? Don’t laugh… Results Are In: How Americans Faced the Equifax Hack where Personal Data of 45% of US Adults Were Stolen
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